阅读下面短文，掌握其大意，然后从36—55各题所给的四个选项（A、B、C和D）中，选出最佳选项
I consider myself something of an expert on apologies. A quick temper（脾气）has __36__ me with plenty of opportunities to make them. In one of my earliest _37_, my mother is telling me , “Don’t watch the __38__ when you say ‘I’m sorry’. Hold your head up and look at the person in the __39__, so he’ll know you __40__ it.”
My mother thus made the key point of a(n) __41__ apology: it must be direct. You must never __42__ to be doing something else. You do not __43__ a pile of letters while apologizing to a person __44__ in position after blaming him or her a mistake that turned out to be your __45__. You do not apologize to a hostess, whose guest of honor you treat __46__, by sending flowers the next day without mentioning your bad __47__.
One of the important things you should do for an __48__ apology is a readiness to __49__ the responsibility
