(1)
Why are apologies so difficult? Saying you are sorry can be one of the most difficult things you do.But we all make mistakes, so you'll probably have an occasion when you need to apologize.
Perhaps you had a big blow up and realized later you reacted poorly. 1.E Whatever the reason, apologizing can help you both heal and move on from the situation.
2.C First, you acknowledge that you did something wrong.With an apology, you take responsibility for your actions, which allows your friend to forgive you.Second, an apology gives you sincerity as a friend. 3.G ， but that doesn't mean you still shouldn't apologize.
Now, what are elements of a proper apology? 4.D ，depending on what the offense was, where it was done, and who you are apologizing to.In general, a good apology should include the following: a request for their attention, an acknowledgment of what happened, sincerity in admitting you did something wrong and the words.“I'm sorry” or “I apologize.”
Here are things never to say when apologizing.Note that the art of apologizing involves taking responsibility.Never apologize as a way to “shut someone up” when they are saying you hurt their feelings and you don't think you did. 5.B ，you should talk things through with your friend until you see why they are hurt or how you came across.You'll really need to selfreflect so you can see things from your friend's point of view.
A．When you make your apology in person
B．If you really believe you did nothing wrong
C．Apologies benefit friendships in a variety of ways
D．The way you apologize is going to be slightly different
E．Or maybe you just didn't show support when you needed to
F．Apologizing the right way, however, may take a little practice
G．Sometimes our pals forgive us easily for the minor things we do wrong
文章大意：本文是一篇说明文。道歉可能是最困难的事情之一，文章介绍了如何以正确地方式向朋友道歉。
解析：
1．根据下文“Whatever the reason，apologizing can help you both heal and move on from the situation.”可知，不管是什么原因，道歉可以帮助你痊愈并从这种情况中继续前进。而实际情况是我们并没有通过道歉来表示出支持。故选E。
2．根据下文“First，you acknowledge that you did something wrong.With an apology，you take responsibility for your actions，which allows your friend to forgive you.”可知本段在介绍如何道歉使友谊受益。本段主要涉及不同的道歉方式，故选C。
3．根据下文“but that doesn't mean you still shouldn't apologize说明但这并不意味着你不需要道歉。”可知有时我们的朋友会轻易地原谅我们做错的小事。故选G。
4．根据下文“depending on what the offense was，where it was done, and who you are apologizing to说明取决于冒犯的内容，进行的地点以及你向谁道歉。”可知你道歉的方式会略有不同。故选D。
5．根据下文“you should talk things through with your friend until you see why they are hurt or how you came across”可知你应该和你的朋友谈谈，直到你明白为什么他们受伤或你是如何遇到的。如果你真的相信你没有做错任何事，你就应该和朋友交流。故选B。
