(2019·南京、盐城一模)As the concept of emotional intelligence (EI) has gone global, we've watched professionals fail as they try to improve their emotional intelligence because they either don't know where to focus their efforts or they haven't understood how to improve these skills on a practical level.In our work consulting with companies and coaching leaders, we have found that if you're looking to develop particular EI strengths, it helps to consider areas for improvement others have identified along with the goals you want to achieve — and then to actively build habits in those areas rather than simply relying on understanding them conceptually.
The first step is to get a sense of how your selfperception (how you see yourself) differs from your reputation (how others see you)．
This is especially true for the development of emotional intelligence because we can be blind to how we express and read the emotional components of our interactions.For example, most of us think that we're good listeners, but very often that's really not the case.Without this external reality check, it will be difficult for you to identify the ways that your actions affect your performance.Getting feedback from others can also provide proof of the necessity of shifting our behavior and motivation to do so.
To give you the best sense of where the differences lie between your selfperception and reputation, you should use a 360 degree feedback assessment that takes into account the multiple facets of EI.The key is to find one that guarantees confidentiality to those giving you feedback and that is focused on development and not on performance assessment.
Secondly, when you get your feedback from an assessment, let that inform what you want to improve.But also consider what your goals are.When it comes to cultivating strengths in emotional intelligence, you're at a huge disadvantage if you're only interested because others said you should be.Your emotional intelligence is so tied up in your sense of self that being intrinsically (内在地) motivated to make the effort matters more when changing longstanding habits than it does when simply learning a skill.
That means the areas that you choose to actively work on should lie at the intersection of the feedback you've gotten and the areas that are most important to your own aspirations (渴望)．Understanding the impacts of your current EI habits relative to your goals will keep you going over the long haul as you do the work of strengthening your emotional intelligence.
Once you've determined which EI skills you want to focus on, identify specific actions that you'll take.If you're working on becoming a better listener, for example, you might decide that when you're conversing with someone you'll take the time to pause, listen to what they have to say, and check that you understand before you reply.Keep it specific.You should also take every naturally occurring opportunity to practice the skill you're developing, no matter how small.
By starting to change your routine reactions, you'll be well on your way to figuring out the old habits that aren't serving you well and transforming them into new, improved ones that do.
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Passage outline
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Supporting details
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Introduction
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Though globally acknowledged, EI still (1)________professionals, for they aren't aware how to improve it.
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Approaches to strengthening EI
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Spot the
(2)_______ between selfperception and
reputation
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·With external reality check, we are (3)_________ of understanding our interactions accurately.
·We are (4)________to change our behavior by getting an outside feedback.
·We are expected to (5)_________ how selfperception differs from reputation in all aspects.
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Find out what (6)______ to us
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·We should clearly (7)________our goals and focus our effort on improving ourselves instead of just learning a skill.
·(8)________the outside feedback with our goals can give us support on the way to strengthening our EI.
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Identify what changes
we will make
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Be (9)_________about the actions and take advantage of every possible opportunity to practice EI skills.
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Summary
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(10)________useless old habits and develop new ones in areas for improvement others have identified with your own goals to strengthen your EI.
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1．confuses/puzzles 根据第一段第一句可知随着情商(EI)的概念已经全球化，我们已经看到一些专业人士在试图提高自己的情商时失败了，情商让他们很困惑，不知道该怎么提高。
2．differences 根据文章第二段的内容“The first step is to get a sense of how your selfperception (how you see yourself) differs from your reputation (how others see you)．”可知，第一步要弄清自我认知和声誉之间的不同之处，故将differ转变成differences。
3．capable 根据第三段的第三句“Without this external reality check, it will be difficult for you to identify the ways that your actions affect your performance.”可知，如果没有这种外界的检验，你就很难确定你的行为会如何影响你的表现。有了这种检验，我们就能够准确理解我们的内在行为了。be capable of doing sth.“能够做某件事”，固定搭配。
4．motivated 根据第三段最后一句“Getting feedback from others can also provide proof of the necessity of shifting our behavior and motivation to do so.”可知，从别人那里得到反馈也可以证明我们有必要改变我们的行为和动机。motivation转化成motivated。
5．assess 该题是第四段第一句“...you should use a 360 degree feedback assessment that takes into account the multiple facets of EI.”的信息转换，故将assessment转化成assess。
6．matters/counts 根据第五段最后一句“Your emotional intelligence is so tied up in your sense of self that being intrinsically (内在地) motivated to make the effort matters more when changing longstanding habits than it does when simply learning a skill.”可知，要改变一个长期的习惯，内在的动力要比学习一项技能要重要很多。所以要提高情商，我们必须搞清楚什么才是最重要的。
7．recognize/know/identify 根据第五段第一句“when you get your feedback from an assessment, let that inform what you want to improve.But also consider what your goals are.”可知，当你从评估中得到反馈时，让它告诉你想要改进什么。但也要考虑你的目标是什么。所以要知道自己的目标。
8．Combining 根据第六段第一句“That means the areas that you choose to actively work on should lie at the intersection of the feedback you've gotten and the areas that are most important to your own aspirations(渴望)．”可知，这意味着你选择积极工作的领域应该处于你得到的反馈和对你自己认为最重要的领域的交叉点上。因此，要把外部反馈和自我目标相结合，故答案是combining。
9．specific/clear/explicit 根据第七段第一句“Once you've determined which EI skills you want to focus on, identify specific actions that you'll take.”可知，一旦你决定了你想专注于哪些EI技能，你就要确定你将采取的具体行动。关注到文本中的specific即可。
10．Remove/Abandon/Quit 根据最后一段的内容可知通过开始改变你的日常反应，你将会有可能发现那些对你无益的旧习惯，并将它们转化为新的、改进过的习惯。因此要去除无用的旧习惯。
