1. What do we know about the man?
A. He pressed line 254.
B. He pressed a wrong line.
C. He couldn’t get through to line 254.
2. How did the man book a table?
A. By fax. B. On the Internet. C. Through telephone.
3. Where can the man fetch a shelf?
A. A factory. B. A shop. C. The woman’s house.
