¡¡¡¡We walked in so quietly that the nurse at the desk didn't even lift her eyes from the book. Mum pointed at a big chair by the door and I knew she wanted me to sit down. While I watched mouth open is surprise, Mum took off her hat and coat and gave them to me to hold. She walked quietly to the small room by the lift and took out a wet mop. She pushed the mop past the desk and as the nurse looked up, Mum nodded and said, "Very dirty floors.